Support

Need help with Purely? Email us at hello@purelyapp.uk and we'll get back to you.

How the traffic light works

• Green — Safe: every dietary need and allergy in your profile was checked and passed.
• Amber — Caution: a "may contain" warning, an unconfirmed ingredient, or not enough data to verify.
• Red — Avoid: the product conflicts with at least one of your needs or allergies.

Common questions

Why does it say "Not enough data to verify"?
Open Food Facts had no ingredient list for that product, so we couldn't confirm it's safe. We show amber rather than green — when in doubt, check the label.

A product was scanned but not found.
It isn't in the Open Food Facts database yet. Try searching by name, or contribute the product at openfoodfacts.org.

How do I change my allergies or diet?
Open the More menu → Profile, update your selections, and tap Save.

Is my data private?
Yes. Your profile and history stay on your device. See our Privacy Policy.